Refund Policy — HookBeam

This Refund Policy applies to paid subscriptions for the HookBeam Service purchased from Alessio Papa.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all paid HookBeam subscriptions. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow the refund request flow, or contact our support team with your order details.

Refund eligibility

Refunds are available within 30 days of the original purchase. After this period, refunds are generally not provided unless required by applicable law. Refunds are issued to the original payment method.

Processing time

Approved refunds are typically processed within 5–10 business days, depending on your payment provider.

Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all customer service inquiries and returns.

Changes to this policy

We may update this Refund Policy from time to time. The current version will always be posted on this page.